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    Lowest Fare Guarantee claim form

    Claim checklist - please ensure all criteria are met, otherwise the claim will be invalid.
    • You need to save a screen shot of the website where you found the cheaper fare
    • The fare must be for the same flights and same product (b.light economy, b.flex economy +, economy or business), same date of travel , same airport of origin and destination, same scheduled hour of departure
    • Your claim must be made online and within 1 hour following your online booking with Brussels Airlines
    • The fare must be quoted in the same currency as your Brussels Airlines booked fare
    • The fare must include all taxes and surcharges


    First name: *
    Last name: *
    Email address: *
    Telephone:
    Brussels Airlines flight details
    Booking Reference Number (6 digit alpha-numeric code e.g. ABC123): *
    Claim either the outbound flight or inbound flight or both flights
    Brussels Airlines outbound flight 1 number:
    Date of outbound flight 1:
    Brussels Airlines inbound flight 1 number:
    Date of inbound flight 1:
    Brussels Airlines outbound flight 2 number:
    Date of outbound flight 2:
    Brussels Airlines inbound flight 2 number:
    Date of inbound flight 2:
    Details of the competing lower fare
    Total fare in local currence for all passengers, including taxes, fees, charges and surcharges: *
    Website address where you found the lower fare: *
    Date lower fare seen:
    Time lower fare seen (hour minutes): *
    Upload screenshot (max 1 MB): *
    I have read and agree to the Terms & Conditions:
    Click here to read the Lowest Fare Guarantee Terms and Conditions
    * Mandatory fields
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