Change the date or time of departure  | Cancel your ticket and ask for a refund 

Change the date or time of departure 

Rules for changing your reservation

• b.flex economy+: 
  The b.flex economy+ ticket is changeable free of charge, as long as the original fare level is still available. Otherwise, the difference to the next higher available b.flex economy+ fare will be charged additionally.
  
  
• b.light economy:
  On majority of the routes, you may change your ticket (date/flight) for a fee of 30€ per person, per direction, plus the difference between your fare and the lowest applicable fare in b.light economy. It is not possible to change your ticket if it has been booked in S, N or W class.
  
  
• economy - business:
  Contact our Customer Contact Centre on the after sales number for more information about the rules for changing your reservation                

How to change your reservation

• Via the Manage my booking tool
• Via the Change your reservation form                 

Cancel your ticket and ask for a refund

Rules for cancelling your ticket and asking a refund

• b.flex economy+:
  You get a total refund of the non-flown segments if your original booking is made online.
  
  
• b.light economy:
  Brussels Airlines does not refund cancelled b.light economy segments.
  
  
• economy - business class:
  Contact our Customer Contact Centre on the after sales number to verify whether your ticket qualifies for refund of non-flown segments.                

A €35 administration fee is charged to handle the refund of the amount you are entitled to. Only exceptions are b.flex economy+ and business tickets purchased online via the Brussels Airlines website.

How to cancel your reservation and ask for a refund

• Via the Cancel and refund form